Ana Inés Urrutia de Souza is a Microsoft MVP, AI for HR expert, and member of the Harvard Advisory Council. With a background in psychology and over a decade of experience in HR technology, she helps organizations modernize people operations using tools like Dynamics 365, Power Platform, and Microsoft Copilot. Ana is an international speaker, co-host of the D365 Community Call, and an active voice in the global HR tech space. Her work bridges strategy and implementation, with a focus on making AI practical, human, and useful